Job review from John in Evans, GA 30809 on 04/22/22
Our Overall Service
I am more than pleased with the completed job. However, I have asked for 12-month no-interest financing. I was informed by the salesperson when I signed on and gave him a deposit I would receive the application for the financing and I did not. After the job was completed I was immediately called and asked how I would be paying. I informed the caller I had asked for no-interest and had yet to receive the application. I was told by the caller they would send me the application immediately. I waited 24 hours and did not receive it. I called back and finally received it in my email. I immediately completed it and was told once I finished my part it would be returned by the company with my approval and I would have to sign off on it. As of the writing of this email I still have not received it. I respectfully will not continue to beg to pay you. I done ymy part. I assume when you see you haven't been paid you will contact me. Another complaint there was nothing over than verbally instructions let with us when the job was completed. would think I would have been given something related to the care and guarantee. And finally the crew left a very expensive charger and battery for a picec of equipment they own and us. We called and reported and an no one has bothered to come pick it up.
Garage Guru presentation
Appointment Center Specialist
See my comments in overall satisfaction. Your customer service needs improvement. However, the finished product speaks for itself, and looks great.
What type of work did you have done:
Garage Floor Coating
Names of any products installed:Unknown
Evans, GA 30809
Friday, April 22nd